Shipping policy

Shipping Policy



Effective Date: February 24, 2026

Business Name: Cream City Fútbol Co.

Website: https://creamcityfutbolco.com

Contact: support@creamcityfutbolero.com


Thank you for shopping with Cream City Fútbol Co. Please review our shipping policy below.





Order Processing Time



All orders are processed in two stages:



Stage 1 – Product Sourcing & Preparation



Our products are sourced through trusted suppliers located in various parts of the world.


Please allow 7–14 business days for products to arrive at our fulfillment location before shipping to you.



Stage 2 – Final Shipping to Customer



Once your order arrives at our location:


  • Orders ship same day or next business day
  • You will receive a tracking number via email once your order is shipped






Estimated Delivery Time After Shipment



Once shipped, delivery typically takes 1–10 business days, depending on your location and selected shipping method.


Please note:


  • Business days are Monday through Friday
  • Weekends and holidays are not considered business days
  • Shipping times may vary based on carrier and destination



Total estimated timeframe (processing + delivery):

Approximately 8–24 business days





Shipping Carriers



We may use multiple shipping carriers depending on order size, weight, destination, and delivery speed, including:


  • USPS
  • UPS
  • FedEx



Carrier selection is determined at our discretion to ensure reliable delivery.





Shipping Rates



Shipping fees are calculated at checkout based on:


  • Order size
  • Order weight
  • Destination
  • Selected shipping speed



Rates may vary depending on carrier and service level.





Free Local Delivery



We offer free local delivery in select areas.


If eligible, your order may be:


  • Delivered to your mailbox
  • Left at your front door



No signature is required unless requested.


Cream City Fútbol Co. is not responsible for packages once marked as delivered.





Tracking Information



Once your order ships, you will receive a confirmation email containing:


  • Tracking number
  • Carrier details
  • Estimated delivery window



Please allow 24–48 hours for tracking information to update after shipment.





Address Accuracy



Customers are responsible for entering the correct shipping address at checkout.


If an order is returned due to an incorrect or incomplete address:


  • Additional shipping charges may apply for reshipment
  • Delays may occur






Shipping Delays



Cream City Fútbol Co. is not responsible for delays caused by:


  • Carrier issues
  • Weather conditions
  • Customs processing
  • Holidays
  • Incorrect shipping information



We will assist in tracking packages when possible.





Lost or Stolen Packages



If tracking confirms delivery but you have not received your package:


  • Please check with neighbors or your local carrier
  • Contact us within 5 days of marked delivery



We are not responsible for lost or stolen packages once marked delivered by the carrier.





Questions?



For any shipping questions, contact:


support@creamcityfutbolero.com